Effective date: October 19, 2026
TruCut Landscaping (“TruCut,” “we,” “us,” or “our”) respects your privacy. This Policy explains the information we may collect when you visit our website, contact us, request an estimate, or receive landscaping services, and how we use and protect it. It applies to information collected online and through our business communications. Please contact us using the Contact page on our website if you have questions or want to make a privacy request.
We collect information you choose to provide. Website contact or service-request forms may ask for your name, email address, telephone number, service address (including street, city, state, and postal code), the service you need, details about your project, questions or other information, and your expected start date. A form may also record your agreement to its terms. Which fields appear and whether they are required may vary by form.
If you call, text, or email us, we may collect your telephone number, email address, message contents, and information you share about your property, requested work, or scheduling. If you use a chat feature on the website, we may collect the messages you send and details you choose to provide during that conversation. We may keep records of communications and service interactions so we can respond and manage our work.
When you visit the website, we and service providers may receive basic technical and usage information, such as your device and browser characteristics, approximate location derived from your connection, pages viewed, referring page, and the time and manner of your visit. Cookies and similar technologies may support site operation, measure website use, or help us understand whether communications or advertising are effective. We may use analytics and advertising or tracking technologies generically for these purposes. Your browser may offer controls for cookies; disabling them can affect some site features. We do not promise that every browser signal is recognized.
We use information to answer questions; prepare and communicate estimates; assess requested work; schedule visits and services; provide landscaping and lawn-care services; coordinate access and job details; process payments or invoices; communicate about changes, safety, service, or follow-up; maintain business records; operate and improve the website; protect our business and customers; and meet legal obligations.
We may send service-related messages by phone, email, or text where appropriate. We send promotional or marketing communications only where permitted and, when required, with your consent. You can opt out as described below. We do not make marketing consent a condition of purc
If you provide your mobile number and opt in to receive text messages, TruCut may send messages about your inquiry, estimates, appointments, requested services, or other messages you have agreed to receive. If you separately consent to marketing texts, we may also send promotional messages. Consent to receive marketing text messages is not a condition of purchasing any goods or services. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us through the Contact page on our website. We may send a final message confirming an opt-out. Opting out of promotional messages does not necessarily stop essential service communications where legally permitted or necessary to fulfill a request; contact us if you want to discuss your communication preferences. Mobile information and opt-in consent will not be shared with third parties or affiliates for their marketing or promotional purposes. We may share information with service providers that help us deliver communications or operate our business, subject to the restrictions described below.
How We Share Information
We do not sell your personal information. We may disclose information to service providers acting on our behalf, such as providers that support website hosting, communications, scheduling, payment processing, analytics, or business administration. They may use the information only to perform services for us or as otherwise permitted by law and applicable agreements. We do not authorize these providers to use mobile information or SMS opt-in consent for their own marketing or promotional purposes.
We may disclose information when reasonably necessary to comply with law or legal process, protect rights or safety, investigate suspected fraud or unlawful activity, or establish, exercise, or defend legal claims. We may also disclose information as part of a business transfer, subject to applicable law and appropriate protections. We do not share information with unrelated third parties for their independent marketing.
Retention and Security
We keep personal information for as long as reasonably necessary for the purposes described in this Policy, including responding to you, providing services, maintaining business and tax records, resolving disputes, and complying with legal obligations. Retention periods depend on the type of information and the reason it was collected. We then delete, de-identify, or securely dispose of information when appropriate.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, or storage system can be guaranteed completely secure, and we cannot promise absolute security. Please avoid sending sensitive financial or personal information through ordinary website forms, chat, email, or text.
Your Choices and Privacy Requests
You can opt out of marketing emails using the unsubscribe option included in the message, or opt out of texts by replying STOP. You may also ask us to access, correct, or delete personal information we hold about you. Contact us through the website Contact page and describe your request. We may need to verify your identity and may retain information that we are required or permitted to keep. We will respond as required by applicable law.
Connecticut residents may have privacy rights under applicable Connecticut law, subject to eligibility, exceptions, and verification requirements. Depending on the circumstances, these may include rights to confirm whether we process personal data, access or obtain a copy of certain data, correct inaccuracies, request deletion, and opt out of certain targeted advertising, sale, or profiling activities where applicable. We do not represent that every right applies to every person or every type of information. If we deny a request, you may ask us to review the decision by contacting us through the Contact page and identifying the original request.
Children’s Privacy
Our website and services are intended for adults arranging property services. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 provided information to us, please contact us through the website Contact page so we can review and delete it when appropriate.
Third-Party Links
Our website may link to third-party websites or services. Those sites are operated independently and have their own privacy practices. We are not responsible for their content, security, or handling of information. Review their privacy notices before providing information to them.
Changes to This Policy
We may update this Policy from time to time. The “Effective date” above indicates when the current version takes effect. Changes apply when posted on the website unless applicable law requires otherwise. We encourage you to review this page periodically.
Contact Us
For questions, privacy requests, or concerns, contact TruCut Landscaping using the Contact page at trucutlandscaping.com/contact, or write to 176 Burnham Road, Lebanon, CT 06249. You may also call +1 (860) 942-8782 or email [email protected] document is a general template and not legal advice.